1. Introduction
CogniGlide, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our AI automation services.
2. Information We Collect
We may collect personal information that you provide to us, such as your name, email address, and phone number. We also collect data related to your use of our services, including IP addresses, browser types, and usage patterns.
3. How We Use Your Information
To provide, maintain, and improve our services
To personalize your experience and provide customer support
To communicate with you about updates, security alerts, and administrative messages
To monitor and analyze trends, usage, and activities in connection with our services
For compliance purposes, including enforcing our Terms and Conditions.
Consent to Receive Text Messages
By providing your phone number to CogniGlide, LLC, you are giving your express written consent to receive text messages from us. This consent is a part of our communication process and allows us to provide you with timely and relevant information. You are providing your phone number for us to contact you in the following circumstances:
When you fill out a form on our website, or when you submit information via forms hosted on third-party platforms such as Facebook, Instagram, or other advertising channels.: To follow up on your inquiry.
When you place an order: To confirm your order and provide updates.
When you reach out to support: To assist you with your questions or technical issues.
When you schedule an appointment: To confirm the date and time and send reminders.
These communications may be sent using an automatic telephone dialing system. Please be aware that message and data rates may apply.
You can withdraw your consent and opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us. Upon receiving your "STOP" message, we will send you a one-time confirmation text to confirm your unsubscription. After this, you will no longer receive text messages from us. If you wish to rejoin, you can sign up as you did initially. For assistance, you can reply with the keyword "HELP."
4. Sharing and Disclosure of Information
We do not share your personal information with third parties except in the following circumstances:
With your consent or at your direction
With service providers who perform services on our behalf, under confidentiality agreements
To comply with legal obligations, such as responding to a subpoena or court order
To protect and defend our rights and property
In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can also opt-out of receiving promotional communications from us by following the instructions in those communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]