Terms and Conditions

Last Updated - 8/8/2025

1. Acceptance of Terms

By accessing and using CogniGlide, LLC's AI automation services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CogniGlide, LLC provides AI-powered automation solutions including but not limited to customer support automation, lead generation, HR onboarding, IT helpdesk automation, and other business process automation services.

3. User Responsibilities

You must provide accurate and complete information when using our services

You are responsible for maintaining the confidentiality of your account credentials

You agree not to use our services for any unlawful purpose or in violation of these terms

You must not attempt to reverse engineer, decompile, or disassemble our software

You are responsible for all activities that occur under your account

4. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

5. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by CogniGlide, LLC and are protected by international copyright, trademark, and other intellectual property laws.

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

7. Limitation of Liability

CogniGlide, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

8. Indemnification

You agree to defend, indemnify, and hold harmless CogniGlide, LLC and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms and Conditions. Upon termination, your right to use the service will cease immediately.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which CogniGlide, LLC operates, without regard to its conflict of law provisions.

11. Changes to Terms

CogniGlide, LLC reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms and Conditions on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]